Try to do "save as" on the link and add zip extension to the file. If it does not solve the problem please e-mail us. We'll send you the file by e-mail.
Firstly check you have created an account and did not misspelled your e-mail address. If everything looks correct, please contact our customer support.
PayPal delivers one of the most secure payment platforms in the world. Paypal automatically encrypt all sensitive information sent between your computer and their systems, ensuring your information is kept private.
Yes. We understand that some firms do not process payment via credit card. So for orders larger then 500USD we can accept payment via Bank Transfer. These orders are placed manually. As oposed to Payments via Paypal, these orders are not processed instantly. It may take 2-5 days for an order to clear. You will receive the links on your account and e-mail address. Please contact us if your firm requires this type of Payment so we can provide the details for the bank transfer.
Please see the software supported on the product details. Newer versions of Revit generally support content from older versions. Feel free to contact our customer support if you have any questions.
A license can be easily transferred from one machine to another. One needs to uninstall from the first machine and install it in the next machine by using the serial number of that license. In the license webpage one can consult the records of the licenses, including serial numbers, computers and expiration dates.
It's a period where you are allowed to upgrade. A license with 1 year maintenance entitles the upgrade to the latest version of the software during 1 year, until the maintenance expires.
Any license can only be installed on 1 pc. Archigrafix allows to transfer that license to another computer, by unninstalling it from the pc who no longer need it and installing on another new pc.
No. Our car families are optimized for 2D views, such as plans, sections and elevations. Therefore we have gather all necessary linework to shown only on those views. This way the footprint of this family is the smalest possible making possible to use many car families in your project without degrading the model performance.
Are high detail silhouettes, in full human scale. They are provided in revit detail family format, that can be used to be placed directly on 1 view: a section or an elevation.
These are smart families that are visible in all views and have adjustable detail level. They are placed in plan over a surface, and visible in plan and elevation views as lineart. In addition they are visible in 3D views as silhouettes and cast shadows.
The tree family scale is controlled by the parameter "scale" under dimensions. The scale represents the ratio size to an adult tree. For instance 0.75 is a 75 percent of an adult tree. Both plan and elevation are scaled. Each family can only contain 1 family type.
