27 Mar 2020 (4 years ago)
Move desktop licenses between computers
Desktop licenses are licenses locked to 1 machine and authenticated with a serial number.
1 - Write the serial number down of the application used on your old pc. If you do not know what serial number your license has, use the My Licenses webpage on the customer area.
2 - Unninstall the application from your old pc.
3 - Install the application on your new pc using the serial number.
If one is unable to do the step 2, it is possible to release the serial number in the My Licenses area. Note that to prevent abuse that functionality is limited to once every 30 days.