Toggle Nav
 

Licenses forum

 
 

Luis Santos

04 Apr 2019 (2 years ago)

Problem solved. We detected that you purchased manually an extension for desktop licenses, but you have floating licenses instead. Please check your My Licenses section in gthe customer area.

Answer
0 views

Luis Santos

04 Apr 2019 (2 years ago)

Absolutely. Please e-mail us on sales@archigrafix.com so that you can provide us your details and we investigate.

 

It can be for instance that you are using more than one registered user account in the webstore.

Answer
0 views

Wolfgang Ruthensteiner

17 May 2019 (2 years ago)

Hello,


since our old docuflow licenses have expired we purchased new ones.

But they do not appear in "My Licenses" and docuflow demands a license key which can´t be found anywhere.

Is there a solution to this?

We are using the current release (4.6)


regards,


m.u.a.

Answer
0 views