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  • 0
    answers
    2026
    views
    asked by Luis Santos 09 May 2021

    We have introduced delegation of license management, so that multiple users can manage licenses in your organisation. Please read here:

    https://goto.archi/blog/post/delegate-license-management

    updated 3 years ago | Luis Santos
  • 0
    answers
    2050
    views
    asked by Luis Santos 02 May 2021

    Docuflow 5.3 is now released and ready for download. It includes improvements for the storage of Docuflow settings for Autodesk cloud documents. It also corrects a minor bug related with the creation of new sheet sets.

     

    With the version 5 Docuflow is now supporting a complete profile of settings for the sheet sets, including sorting order, export path, name rules, etc. In addition the the settings for the cloud models can now be saved in a shared location, that is defined in the options tab.

    updated 3 years ago | Luis Santos
  • 5
    answers
    2159
    views
    asked by Anders Lunde Jacobsen 29 Apr 2021

    As this thread is seemingly being ignored - let me try again:

    We have an office of 30 employees. We have bought 5 network licenses which is being VERY sparely used (i would estimate total usage of the plugin being limited to 2-3 users every week).

    I am still CONSTANTLY being faced with licensing issues, as your plugin reserves licences everytime a user opens up Revit - even if that user has no interest in using print functionality!

    This is a major issue!

    On ANY other software we have used, network licenses are only booked upon ACTIVELY usage of the software: Ie. when somebody CLICKS the "Docuflow" button.

    With licenses being reserved (and furthermore seemingly never time out on 0 usage), i have users keeping their machines open for days - and thereby reserving licenses that they never use.

    Can you please fix this issue, so that licenses are only pulled from the license server when a user ACTIVELY clicks the "DocuFlow"-button?

    Furthermore: Can you please make "releasing" a license possible? Finding out who (unintentionally!) is reservering licenses and having to shut down their work is just not a valid option.

    This will be my last time requesting this basic functionality which should have been implemented a long time ago, before we have to cancel our licenses.

    updated 3 years ago | Anders Lunde Jacobsen
  • 1
    answers
    2029
    views
    asked by rod venables 15 Apr 2021

    Hi, please help, when i pdf my sheets in revit using docuflow the text is a very different ugly font

    what it should look like

    what it looks like once pdf'd

    updated 3 years ago | rod venables
  • 1
    answers
    2030
    views
    asked by Gerrit van Es 14 Apr 2021

    Hello, we currently have 2 licenses on our company, HVE architecten bv but we can't see them on your website. Is it possible that with the transition to another website our purchases are missing?

     

    With kind regards,

     

    M. Dingemanse

    HVE Architecten BV

    updated 3 years ago | Gerrit van Es
  • 6
    answers
    2060
    views
    asked by Zoran Nikolic 12 Apr 2021

    I am using trial. Need to have more metadats (PDF file properties) than I saw in first results.

    I have attached a screen cap showing Title and Author existing, but subject and Keywords are blank. Can you suggest a workflow to have Subject and Keyywords populated as well?

    Thanks

    Zoran

     

    updated 3 years ago | Zoran Nikolic
  • 0
    answers
    2044
    views
    asked by Luis Santos 08 Apr 2021

    Docuflow 5.1 has been released and is it ready for download. This version introduces additional functionality for projects saved in the Autodesk cloud BIM360, and also adds automation to offices that require central archiving of documents.

    BIM360 projects that are saved in the Autodesk cloud are special type of projects do not have a normal Windows folder path. We are now introducing for those projects the possibility to save the Docuflows settings in a network path that can be shared across multiple users. Now the project settings can be easily shared across multiple users. We recomend that the same path is used for all your BIM360 projects. 

    For complex projects, with frequent drawing deliveries, and that require central archiving the solution until recently was to manually copy the published files into those locations. Central archiving allows to have the latest published documents easily available in a simple folder structure, so that anyone can browse and send them without opening Revit. Docuflow 5.1 introduces now the possibility to automatically save a copy of the published PDF, DWF and DWG files into your archive folders. This setting can now defined for each project.

    These new functions of Docuflow 5.1 can be adjusted in the Options tab.

    updated 3 years ago | Luis Santos
  • 0
    answers
    3497
    views
    asked by Luis Santos 22 Mar 2021

    Issue:

    When printing to PDF in Revit, some text becomes distorted or is off center. Additional symptoms may include:
    • Vertical or angled text prints as horizontal.
    • Font spacing changes, jumbled words, and wrong sizes.
    • Images missing from the title block.
    • Completely blank pages.
    • Physical prints are unaffected.
    • Revit freezing while printing multiple sheets.
    Additionally, Revit may crash when printing a physical copy to a network printer.

    Causes:

    Recent Windows KB updates: KB5000802 and KB5000808.

    Solution:

    In order to resolve this issue:
    1. Open Recent windows updates.
    2. Uninstall the recent KB updates (Settings > Update & Security > View update history > Uninstall updates).
    3. Restart Computer.

    Or

    We've just learned that Microsoft has issued a new KB which is intended to fix the PDF issue.  

    March 18, 2021—KB5001649 (OS Builds 19041.870 and 19042.870) Out-of-band

    updated 3 years ago | Luis Santos
  • 1
    answers
    2030
    views
    asked by Luis Santos 21 Mar 2021

    Docuflow 5.0 is now released and ready for installation.

    Changes:

    • Full screen / sizable dialog.
    • New progress dialog, with time estimation and cancel button.
    • New flat buttons design.
    • Fixed column width bug for high dpi screens.
    updated 3 years ago | Luis Santos
  • 3
    answers
    2027
    views
    asked by Majeed Zoabi 19 Mar 2021

    Hello,

    I'm working on a large workshared project containing many links (25 Buildings, each in its own workset). I realized PDF export using Docuflow consumes much more resources and time. at least 30x more than printing manually. Also, file size is larger than those exported manually.

    Worksets of buildings that do not show in a specific view are manually turned off for each view. But it looks like Docuflow is printing them. Not 100% sure of this.

    I don't know what is causing this but would be happy to help to pinpoint the issue.

    Today, I upgraded to the latest version (4.19a) and the issue still occurs. The following message begun to show : "The PDF driver is taking too long to generate this PDF file. Would you like to wait 30 seconds more?"

    updated 3 years ago | Majeed Zoabi
  • 5
    answers
    2052
    views
    asked by Anna Stępień 19 Mar 2021

    Hello.
    I have a specific project where I need a very large pdf page. When I save the page size 4520mm x 3096mm it gets a blank PDF which is 4kb. All smaller sheets print without problem. Is there any solution to this problem.
    I am using version 4.19.0.0 and revit 2020.

    Greetings.

    updated 3 years ago | Anna Stępień
  • 1
    answers
    2071
    views
    asked by roy talmon 18 Mar 2021

    when printing large sheet (450cm * 90cm) docuflow (version 4.19) print in on A4...

    any suggestion?

    updated 3 years ago | roy talmon
  • 2
    answers
    2043
    views
    asked by alan metzler 12 Mar 2021

     

    ERROR

    I have been experienced a issue that it is taking too much time to create the dwg/pdf file of the sheets.

    Everytime when I had to generate a PDF file from a large sheet shows up a message "The PDF driver is taking too long to generate this PDF File. Would you like to wait 30 seconds more?" that requires to select yes or no to continue the process.

    I would like to know if there is a way to avoid this message automatically? Because I have used the plugin along the night at the office and I didn't stand in front of the PC to click everytime to continue the process.

     
    updated 3 years ago | alan metzler
  • 4
    answers
    2075
    views
    asked by Alexandre Arcens 11 Mar 2021

    Hi

    I'm trying the product before purchase. Seems to be a problem with saved sheet list. 

    It worked a couple of times but now even if I select a saved list, it publishes all the sheets of the project... 

    Can you please come back to me ? 

    updated 3 years ago | Alexandre Arcens
  • 7
    answers
    2046
    views
    asked by Vladimir Vancik 05 Mar 2021

    Is there some documentation on the automation functionality? The User Guide has nothing on the subject as far as I have observed. I'd prefer not having to discover the rules by trial and error.

    I need to run a script after Publishing that strips accents from all the file names and replaces all spaces with underscore characters. And I need this to be my default setting, so it has to take into account the general target directory of the Publish job.

    updated 3 years ago | Vladimir Vancik
  • 1
    answers
    2029
    views
    asked by Alexander Radulow 01 Mar 2021

    Dear Support Team

     

    I recently renewed a Desktop License of Docuflow from 2019, but I cant seem to install it.

    The installer is saying that the license is being used on another computer. The FAQ is telling me to uninstall the old application but, I can’t do that. The computer we used for this license for was thrown away 1 year ago.

    The “release” button on the license page doesn’t seem to work. The installer still says that the license is being used.

    How can I fix this?

     

    updated 3 years ago | Alexander Radulow
  • 3
    answers
    2054
    views
    asked by Andrei Varvara 26 Feb 2021

    Hi ! I just want to be able to delete all ZDocuflow paper sizes from the printer combobox of Revit.....I tried everything ...uninstall docuflow, uninstall revit, uninstall PDF24, uninstall Bullzip PDF printer...but after reinstalling Revit the ZDocuflow paper sizes format are still there....and I don't understand why? Is there a method to remove that files manually? please give me an answer. Ty

    updated 3 years ago | Andrei Varvara
  • 2
    answers
    2036
    views
    asked by rod venables 19 Feb 2021

    It pdf's one sheet then stops here, I have unisnatlled and reinstalled, please help

    updated 3 years ago | rod venables
  • 1
    answers
    2045
    views
    asked by Lee Martin 17 Feb 2021

    I have one sheet in a project that will not print correctly. It seems to orient to portrait orientation and shift to the right. I have tried printing it by itself and I have also tried printing in a batch of other sheets. When I batch print; all of the other sheets are correct except for this one. I assumed it may be related to that sheet. I created a new sheet in revit and moved the view from the first to the new one, but it still did not print correctly. I am in Revit 2021 and using Docuflow 4.18. Please advise. 

    updated 3 years ago | Lee Martin
  • 3
    answers
    2148
    views
    asked by Anders Lunde Jacobsen 16 Feb 2021

    Hello Archi

    Congratulations with your new website. 

    We are - however - having major issues ever since the updates. Here is a summery of some of the issues we are having:

    • Network licenses getting occupied without anyone using the plugin. Seemingly a network license is now "booked" upon just starting Revit and not when the actual plugin is activated - leaving our licenses occupied.
    • License key not working: Seemingly our license key for manual addition of workplace machines is not working.
    • No contact information: I am missing a support phone number for critical cases like these.

    Sincerely

    Rasmus

    updated 3 years ago | Anders Lunde Jacobsen

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